State Farm® Insurance Agent Melicca Dunn

"Melicca & her team are best in class. Always a phone call away and very accommodating. She has her clients’ best interests in mind and goes the extra mile. Highly recommend."

"I was today may 29,2024 at office Ms. Mecca Dunn because of my car insurence issue and she was very kind and helpful and resolved as well the issues. I moved from Carl Jackson Agent to her, Where I didn't become anyhelp. Ms.Melicca Dunn is very professional helpful and kind I recommend everybody to her office. Thank you so much Ms.Dunn for your help and kindness"

"Melicca is the BEST AGENT!! She always looks out for me. She always addresses my concerns immediately. She is always cheerful, kind and goes the extra mile for her customers. She truly exemplifies a Good Neighbor!!!"

"Melicca and her team are always very responsive and helpful, whether on the phone or in person at the office."

"I'm reiterating that Melicca bundled my insurance. The personal attention and quality customer service experienced was remarkable. If customer service is personally important, then Melicca Dunn State Farm is the place for you."

"I have been a State Farm customer for many years and I have never had an agent/office who performed as poorly. Every single transaction I made through this office was botched, and I have always had to be the one to discover the problem and have it corrected. Most recently I have been waiting over 2 months for a simple change a vehicle on my policy. They sent me a Drive Safe and Save transponder that is still assigned to a previous vehicle even though I signed up for the first time for that program as I was registering my new one. I learned that I will not be getting my DSAS discount for the two months of constant usage and will need to be sent a new transponder. It took them several weeks to get my uninsured/underinsured motorist coverage paperwork to me and then they claimed that I did not sign it and they were waiting for me to do so even though I submitted it immediately upon receipt. I transferred agents and they did not send any of my paperwork over after two weeks and I had to track that down as well. I have the simplest insurance for only one car and do not understand how difficult this could be, but literally EVERYTHING they ever did for me had a major problem associated with it. I do not recommend Dunn’s office at all."

"Melicca was very helpful getting me information that I needed in a timely manner. Excellent service!"

"We are so appreciative of the customer service received and for making the process of getting life insurance so easy and painless! Ms. Nelson really took the time to understand our needs, research, and provide us with the best viable options to meet those needs - proving that quality customer service really does still exist today. Thanks again for giving us a little peace of mind knowing that we are covered!"

"Mrs. Nelson and her team at State Farm were amazing. She was able to work with my schedule and explain everything to insured that I was taken care of."

"Antoinette Nelson is great! She assisted me with getting the best auto insurance that fit my needs. She provided exceptional customer service and was able to answer all of my questions."

"Antoinette (Pinky to me) was a godsend to me and my wife. She put the perfect life insurance package together for us. It gives us peace of mind going into our later years. Very professional and thorough....a true pleasure to work with."

"I was very happy to connect with Melicca Dunn’s State Farm office. I saved a bunch of car insurance $, and I found the office team very informative and friendly."

"Melicca Dunn and her team are awesome. I highly recommend them for all of your insurance needs."

"Great customer service from Evan Mitchell in Melicca’s office!"

"Working with Evan Mitchell instilled confidence in me for my auto insurance needs. He was timely, professional, and knowledgeable. Made navigating the world of insurance feel manageable. 10/10."

"I am so thankful for Melicca Dunn and her team! She is awesome!! She was so helpful with assisting in a transition of my auto policy from Texas to Virginia. She was very attentive and prompt. Her team even helped me over a holiday weekend with obtaining certain verifications for the DMV. I highly recommend her, she was a pleasure to work with!!"

"I worked with Antoinette Nelson. She was AWESOME! Very professional and made the process extremely easy."

"Melicca Dunn and her team were very friendly and responsive when helping with my auto and home insurance needs!!! They offered several discounts and I ended up saving a lot of money. I definitely recommend this office if you need insurance in the Charlottesville area! 10/10 #likeagoodneghbor"

"Melicca is a rock star. I am really glad that she is our agent. She answers our questions, makes recommendations and never tries to over sell or sell unnecessarily. She looks at the big picture. I trust Melicca with all our insurance needs even the scooter I purchased. Thank you Juandiego Riccardo Wade"

"Working with Melicca Dunn and her team was a dream come true. I was a first time insurance buyer looking for my first car insurance quote and they were able to help me find the best insurance for my situation and answer every question I asked. I can’t recommend Melicca and her team enough to anyone who is looking for quality insurance with exceptional customer service."

"Nothing but nice things to say about this agency! Melicca and her team was nothing but professional and helpful in dealing with my auto insurance."

"Friendly staff, always professional and great customer service."

"What a great group of professional and caring people!! I highly recommend them to anyone in need of any type of insurance! They can do it all!!"

"Spoke to Rebecka today. She gave me GREAT service. She was very pleasant and polite and her energy was OUTSTANDING. She helped me get set up with my insurance and I give her 100 STARS. THANK YOU REBECKA for your service."

"I was looking for a new, cheaper insurance company.i want concerned about location what matters to me is customer service. Let me tell you what Rebecca not only cut my book by 50% a month the customer service is exceptional. My son has moved to Virginia and just bought a car I referred him to them and while he was doing his purchase paperwork they had insured before the paperwork was done. Give this business a chance you won't regret it."